Leadership Communications and Crises

This is a meme that comes out of the TV show The Office. It shows Michael Scott talking to the camera after a crisis has arisen at the workplace. This is a good representation of what not to do in the case of a crisis. It is clear that Michael is talking emotionally and without any kind of script. What he really needs to do is to sit back, take a breath, and come up with a gameplan of what is safe to say on camera and what is not.